National Consumer Secretariat establishes new requirements on the periodic reports for recall campaigns


On June 25, 2020, the National Consumer Secretariat (“SENACON”) published Ordinance No. 20/2020, which regulates the submission of periodic reports regarding recall campaigns to the Department of Consumer Protection and Defense (“DPDC”).

The Ordinance determines that the petition that submits the reports must contain, at least, the following information:

i. the procedure number generated by the Electronic Information System (“SEI”);
ii. the total number of products affected;
iii. the total number of individual assistance services provided during the reporting period;
iv. the total number of individual assistance services provided during the entire campaign; and
v. the campaign’s attendance rate.

In addition, the petition must attach a file in the “Excel” format, which must contain the following information, in this order: (a) the number of individual assistance services provided nationwide; and (b) the number of assistance services provided in each State, in alphabetical order.

The file template to be used will be made available for download on the Ministry of Justice and Public Security website.

The Ordinance will come into effect as of July 1st, 2020.

Source: Federal Official Gazette, June 25, 2020. Edition 120. Section 1, page 75.

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