Conflict Resolution Platform

Through this line of services, we look to assist our clients that work in the B2C market. We map the most sensitive company demands and the authority’s operations related to the client’s business, and we review the consumer service practices and offer training to internal stakeholders.

We also work on strategy development and aim for conflict prevention and dejudicialization. To further encourage online customers and keep in contact with them regarding conflicts solutions, we use the Online Dispute Resolutions (ODR) platform.

Trench Rossi Watanabe
São Paulo
Rua Arq. Olavo Redig de Campos, 105
31º andar - Edifício EZ Towers
Torre A | O4711-904
São Paulo - SP - Brasil

Rio de Janeiro
Rua Lauro Muller, 116 - Conj. 2802
Ed. Rio Sul Center | 22290-906
Rio de Janeiro - RJ - Brasil

Saf/s Quadra 02 - Lote 04 - Sala 203
Ed. Comercial Via Esplanada | 70070-600
Brasília - Distrito Federal - Brasil

Porto alegre
Av. Soledade, 550
Cj. 403 e 404 | 90470-340
Porto Alegre - RS - Brasil

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