
[CONSUMER LAW] CUSTOMER SERVICE RULES EDITED BY MINISTRY OF JUSTICE AND PUBLIC SECURITY NEW ORDINANCE
On April 2, 2020, the Ministry of Justice and Public Safety issued the Ordinance No. 156/2020 changing the rules for the operation of Customer Service (SACs) in the context of the COVID-19 pandemic. The Ordinance suspends, for the period of 60 (sixty) days, the general 60-second time limit from the beginning of a call to […]